If you have any enquiries or you have encountered a technical problem, please contact the Gijima Newcastle Helpdesk to open a help desk call. This enables us to follow-up your request or problem. 

 Please provide the following information when placing a call:

• State that you are a registered client of ArcelorMittal, South Africa.

• Your full name and surname.

• Your company name.

• Your login name (registered users only).

• Your Newcastle or Vereeniging account number.

• The details of the request or problem.

This service is available during office hours.

The Gijima Helpdesk will forward your call to the appropriate support personnel to be  followed up.